The Australia Team

KEVIN EKENDAHL
Chief Executive Officer & Founder
About Kevin
Kevin has extensive experience working in senior management positions across the training and education sector. Having built and managed a registered training organisation, Kevin understands the importance of ensuring there is the right balance between growth and compliance. Prior to this Kevin worked in the advertising sales industry where he gained valuable skills in business development and marketing.
Education
Bachelor of Business (Enterprise Development)
Diploma of Quality Auditing
Certificate IV in Training and Assessment
Graduate Certificate in Internal Auditing
Affiliations
Independent Tertiary Education Australia (ITECA)
Institute of Internal Auditors (Australia)
Quote
“He’s not the messiah, he’s a very naughty boy”
– Monty Pythons, The Life of Brian
Coffee

MATTHEW DALE
Chief Commercial Officer & Founder
About Matthew
Matthew has a wealth of experience working in a range of roles across the Vocational Education and Training Sector, having worked as a former policy advisor to the Victorian Minister of Skills & Training and also as the National GM of Quality & Compliance for a large RTO, and as an RTO manager prior to establishing Audit Express. Matthew has experience applying for and managing various state & federal funding contracts. Matthew is passionate about improving the overall quality of education.
Education
Bachelor of Adult Learning and Development
Diploma of Training and Assessment
Diploma of Quality Auditing
Certificate IV in Training and Assessment
Certificate in Design Thinking (RMIT)
Affiliations
Institute of Internal Auditors (Australia)
Quote
Coffee
Almond milk latte

SHARON EKENDAHL
Chief Financial Officer
About Sharon
Sharon has more than a decade of experience in practice management, working in a range of management roles across accounting and law firms. Sharon is a Chartered Accountant, specialising in taxation, and has experience working across both small and large firms. Sharon is a highly driven individual that is passionate about improving organisational systems and developing workforce skills and capability.
Education
Bachelor of Accounting
Graduate Certificate of Chartered Accounting
Affiliations
Institute of Internal Auditors (Australia)
Quote
“Reach for greatness, nothing less, and make sure you have some fun along the way”
– Steven Van Zandt
Coffee
Lactose-free cappuccino, no sugar

RAMON SAHEED
General Manager
About Ramon
Passionate about Education Technology and Learning. Ramon has an innovative disposition and thrives on delivering results. Able to look at complexity and provide simple solutions. Within over eighteen years of experience in the education sector in a variety of roles and settings, he has proven experience working with strategic partners and delivering shared outcomes.
Education
Masters School Leadership (Literacy/ Technology)Bachelor of Business, (Tourism & Hospitality)
Graduate Diploma of Education (Primary Teaching)
Diploma Hospitality Management
Certificate IV Training & Assessment
Affiliations
Registered Teacher, Victorian Institute of Teaching
Quote
“Happiness is amazing. It’s so amazing it doesn’t matter if it’s yours or not.”
Coffee
Flat white – no sugar

KATH ANDREWS
Quality Consultant & Auditor
About Kath
Kath has more than 20 years’ experience in the VET Sector. Having owned and operated an RTO, Kath has the hands-on skills to provide pragmatic advice and solutions to training organisations and ensure compliance with both the registration standards and funding contracts. Kath has expertise in funding contract compliance, data management, internal quality auditing, student file audits, assessment validation and governance.
Education
Diploma in Quality Auditing
Certificate IV in Training and Assessment
Affiliations
Institute of Internal Auditors (Australia)
Quote
“Life begins at the end of your comfort zone”
Coffee
Strong coffee with milk

SHARON GRIFFITHS
Quality Consultant & Auditor
About Sharon
Sharon has worked in teaching and leadership positions in the training and education sector for nearly 30 years. Sharon has managed internal and external audits for several large RTOs inclusive of re-registrations for all three sectors: Higher Education, VET and Senior Secondary. Sharon has also developed and implemented academic quality assurance and governance frameworks and is passionate about the quality of the student experience.
Education
Bachelor of Education
Diploma of Training and Assessment
Diploma of Management
Diploma of Quality Auditing
Certificate in Governance and Risk Management
Quote
“May the force be with us!” General Dodonna, Star Wars movies
Coffee
Skinny Chai Latte

AIMEE YOW
Quality Consultant & Auditor
About Aimee
Aimee has more than a decade of experience as an auditor in quality and compliance, managing contractors and technical staff including training and development, recruitment and evaluation,
and leading multi-disciplinary teams to achieve compliance to ISO 9001, company procedures, and regulatory and statutory regulations. Aimee is an experienced professional and has worked in a variety of roles including Project Management, Resource Management, Quality Management, and HSE Management. Aimee has extensive exposure to various sectors including; Defence, IT, Telecommunications, Utilities, and Retail.
Education
QMS Auditor / Lead Auditor – ISO 9001
Affiliations
Institute of Internal Auditors (Australia)
Quote
“Imagination will often carry us to worlds that never were, but without it we go nowhere”
– Carl Sagan
Coffee
Almond flat white, no sugar

RIO WIJAYA
Quality Consultant & Auditor
About Rio
Rio has held various positions in both domestic and CRICOS RTOs, including overseeing their academic and compliance departments. Rio has participated in and led numerous ASQA audits, including initial RTO and CRICOS registration and compliance monitoring.
Education
Bachelor of Business (Accounting)
Diploma of Leadership and Management
Certificate IV in Training and Assessment
Diploma of Training Design and Development
Graduate Diploma in Migration Law and Practice
Juris Doctor (still ongoing)
Quote
“Just because you could not do it yesterday does not mean you can’t do it today.” – Robin Sharma
Coffee
Soy flat white

COURTNEY BRETTERECKER
Operations Coordinator
About Courtney
Education
Diploma of Project Management
Quote
“When you have a dream, you’ve got to grab it and never let go” – Carol Burnett
Coffee

LARA DYER
Quality & Audit Assistant
About Lara
Education
Bachelor of Arts ( Criminology and Spanish
Diploma of Quality Auditing (currently undertaking)
Quote
“Growth begins at the end of your comfort zone.”
Coffee
Chai Latte or Vanilla Matcha

ALEX DEUTSCH
Strategic Projects Officer
About Alexander
Alexander has a strong affinity for commerce and economics, studying economics in high school and university prior. Currently, he is pursuing design at RMIT University. Alexander is an eager young professional seeking to expand his knowledge and skills
Education
Quote
Everything in moderation, including moderation
Coffee
Iced Latte

EMERITUS PROFESSOR BERNIE MARSHALL
Quality Consultant & Auditor (Higher Education)
About Bernie
Bernie has recently retired from Deakin University, which he joined in 1992 as a public health academic.
He was the Associate Dean (Teaching and Learning) for the Faculty of Health from 2008 to 2016, where he was responsible for leading curriculum and academic development and review in the faculty at both strategic and operational levels. He had a particular focus on building teaching and learning leadership capacity at school, faculty and university levels and creating a culture that values and rewards high-quality teaching and effective learning and assessment. He built a strong base of the scholarship of teaching and learning through support for staff to use their teaching innovations as the basis for publications. He was a member Academic Board for a number of years and had extensive involvement in university policy review and development, and academic governance and standards.
From July 2016, he was Deakin’s first Dean of Students where he had responsibility to ensure a clear and accessible point of contact for all Deakin students on any matter relating to the overall student experience. His portfolio incorporated the Student Complaints Office, the Student Appeals Office and the Student Conduct Office. He was actively involved in a broad range of student advocacy work, including student mental and physical wellbeing and respectful relationships.
He is now an Emeritus Professor at Deakin in the Office of the Deputy Vice-Chancellor Education and higher education consultant with Audit Express.
Education
Bachelor of Science (Hons), Biochemistry and Chemistry
Diploma of Education
Master of Public Health
Quote
“The best time to plant a tree was 20 years ago. The second best time is now” – Chinese proverb
Coffee
Strong Flat White

EMERITUS PROFESSOR MALCOLM CAMPBELL
Quality Consultant & Auditor (Higher Education)
About Malcolm
Malcolm was formerly the Deputy Dean at Deakin University in the Faculty of Science, Engineering and Built Environment. In these roles he led the Faculty in developing teaching and learning outcomes for students and staff and enhancing the curriculum. Key projects have been Chair of the University Teaching and Learning Committee, Change Manager and Chair of the Implementation Team for the University Learning Management System, and project lead for the Faculty course enhancement process. In 2010 Malcolm was awarded an Office of Learning and Teaching (OLT) national citation for his leadership of teaching and learning.
Malcolm’s interest in authentic learning has been realised through the development of a number of initiatives around Work Integrated Learning (WIL) and membership of two OLT projects on WIL Leadership. Malcolm’s teaching interests focus on Computer Interface Design and Human-Computer Interaction however he is a skilled software developer working mainly on web systems. He is also skilled in professional development of staff teams, curriculum design and the development information support systems.
Education
Bachelor of Engineering (Chemical Engineering)
Diploma of Education
Graduate Diploma in Computer Education
Master of Computing
Quote
“Times change. When I grew up all photos were black and white. Now, black and white is a special effect.” One of mine
Coffee

MARGIE FIXTER
Quality Consultant & Auditor
About Margie
Margie Fixter is a strategic leader in VET with a deep sense of purpose, clarity of vision, professional authority, and authentic style, characterised by a career spanning 25 years across three jurisdictions. She is an expert in vocational education, with the ability to strategise and implement innovations in curriculum development, teaching, and learning. Margie is also highly skilled in academic quality, governance, and assurance, with a strong reputation as a seasoned, collaborative, and communicative influencer. Her expertise extends across the tertiary sector, with a specialist understanding of quality and compliance.
Education
Executive Masters of Public Administration
Master of Arts (Change Management)
Bachelor of Science in Agriculture (Hons)
Quote
“Leadership is not about being the best. It’s about making everyone else better” – Sheryl Sandberg
Coffee
Regular latte

JULIE VAN BELKOM
Quality Consultant & Auditor (DEI)
About Julie
Julie is a highly experienced leader in education management and RTO compliance and governance. Over the course of her career, Julie has held pivotal roles at reputable institutions, where they have honed their expertise in driving operational excellence and ensuring adherence to regulatory standards. Julie’s commitment to fostering inclusive environments and promoting diversity and equity has been a guiding force throughout their career journey. Throughout their 20 year career in Education, Julie has demonstrated exceptional leadership qualities, including the ability to motivate and inspire teams, communicate complex ideas effectively, and think strategically to drive organisational success.
Education
Graduate Certificate of Human Resource Management
Foundations of Directorship
Bachelor of Business Management
Diploma of Quality Auditing
Quote
‘Don’t ever underestimate the importance you can have because history has shown us that courage can be contagious, and hope can take on a life of its own.’ – Michelle Obama
Coffee
Decaf Soy Latte

LUKE SCERRI
Quality Consultant & Auditor (IT & Cybersecurity)
About Luke
Luke is a dynamic and results-oriented IT and cybersecurity professional. Skilled in relationship building, strategic planning, and risk management, Luke brings extensive expertise in developing and managing information security strategies, ensuring regulatory compliance, and strengthening cyber risk programs to safeguard critical business operations and information assets. Known for exceptional leadership and the ability to build trust with diverse stakeholders, Luke consistently delivers high-impact results in strategic execution, and technical delivery. With a proven track record of achieving outstanding outcomes, Luke is equipped with strong analytical, problemsolving, and organisational skills that support high-performance standards. Committed to enhancing business profitability through innovative security and IT strategies, project management, and professional cybersecurity services, Luke is a forwardthinking technology leader dedicated to continuous improvement and driving organisations towards their strategic goals.
Education
ISO 27001 Senior Lead Auditor
Thales Data Security Professional
Forcepoint Data Loss Prevention System Architect
Sophos Network Security Architect (Alpha)
Fortinet Network Sales Expert (NSE) 1, 2 & 3
CISSP (Certified Information Systems Security Professional)
Bachelor of Information Systems
Quote
“A ship in harbor is safe, but that is not what ships are built for.” – John A. Shedd
Coffee
Small falt white with one sugar

SCOTT DOUGLAS
Quality Consultant & Auditor (Clean Economy)
About Scott
Scott Douglas is an experienced educator, researcher, and dynamic force in employment, vocational, and higher education, Scott’s background includes a successful tenure as a Start-up Founder and Co-founder of Innovation programs for ASX- listed companies, utilising the Human Centred Design Thinking model. Currently navigating the realms of innovation and entrepreneurship, Scott is actively completing projects, consulting and providing evidence-based advisory services while developing the national Clean Economy and Bio-Circular economy.
Education
Graduate Certificate of Research, Circular Economy Adoption Barriers
Graduate Certificate of Digital Education
Bachelor of Business, Entrepreneurship Program
Quote
‘Imagination is more important than knowledge, knowledge is limited to all we know and understand, while imagination embraced the entire world and all there ever will be to know and understand’ – Albert Einstein
Coffee
Flat white in a reusable coffee cup or a mug

MELINDA BURGESS
Quality Consultant & Auditor (Aged Care, Disability & VET)
About Michelle
Melinda has over 30 years experience working in the Aged Care, Disability and Vocational Education and Training sector.
After commencing her career in Aged Care and Disability Melinda established and developed an RTO in Victoria which provided training across Aged Care, Disability and Nursing.
Post the sale of the RTO Melinda re-entered the workforce and has had two key roles as CEO in the NFP disability sector.
During her career Melinda has also provided consultancy to Aged Care, Health Care and Disability organisations assisting them with Quality systems and accreditation.
Melinda is the Board Chair of the Murrindindi Community foundation and has held additional board positions in Aged Care.
Education
Bachelor of Arts
Advanced Diploma of Community Services
Diploma of Quality Auditing
Lead Quality Auditor training
Certificate IV in Training and Assessment
Diploma of Leisure and Health
Affiliations
Institute of Company Directors
Quote
‘Success isn’t about how much money you make, its about the difference you make in peoples lives’ – Michelle Obama
Coffee
Latte

TONY VIZZA
Quality Consultant & Auditor (IT & Cybersecurity)
About Tony
Tony is a highly competent and experienced business leader and executive with expertise in digital risk management. This includes information security, privacy and AI risk strategy development, implementation, and risk management. Tony demonstrates effectiveness and leadership in managing and providing guidance to clients in relation to cybersecurity, privacy and AI technology and standards as well as bringing value to organisations through alignment of risk and business strategies. Equipped with communication, presentation and writing skills utilised to convey advice and direction to senior leadership and boards for decision making.
Education
Executive Master’s in Business Administration (EMBA) – Global
Juris Doctor (JD) – Honours
Bachelor of Science, Major in Computer Science & Information Technology
Graduate Diploma in Legal Professional Practice
Quote
“When it comes to managing risks, hindsight doesn’t always have to be 20/20” – (one of mine)
Coffee
Long Black

STUART MARTIN
Quality Consultant & Auditor
About Stuart
Education
LEADING BEYOND SUSTAINABILITY
MICRO-CREDENTIAL
AcademyEx
2023
MASTER OF ARTS IN MEDIA STUDIES
Victoria University of Wellington
2012 – 2013
BACHELOR OF ARTS (HONOURS)
INTERNATIONAL RELATIONS
Victoria University of Wellington
2010
BACHELOR OF ARTS
CLASSICS, ENGLISH LITERATURE AND
INTERNATIONAL RELATIONS
Victoria University of Wellington
2007 – 2009
Quote
“Action is the foundational key to all success”
Coffee
Flat white extra shot

SAMANTHA ROBINSON
Quality Consultant & Auditor
About Samantha
Education
Quote
“The standard you walk past is the standard you accept.” – David Morrison (former Australian Army Chief)
Coffee
Flat white extra shot
The Vietnam Team

DR CHAU LY THI MINH
Quality Consultant & Auditor
About Chau
Dr. Chau Ly Thi Minh is a senior lecturer at the International School of Business (ISB) at the University of Economics Ho Chi Minh City (UEH). She previously led the Department of Quality Assurance and Curriculum Development.
She specialises in management education, education management, organisational change, and human resource management (HRM). She is also an expert in evaluation, qualitative research, and organisational behavior, which she teaches and researches at UEH.
Dr. Chau holds two bachelor’s degrees: one in English from the University of Education and another in Foreign Trade Management from UEH. She earned her MBA from the Asian Institute of Technology in Thailand in 1999 and her Doctor of Business Administration (DBA) from the University of Western Sydney in 2013.
She is a peer reviewer for the Journal of Asian Business and Economic Studies and Studies in Higher Education. She has played key roles in major research projects, including:
- Serving as the lead researcher and academic secretary for a state-level project on policies to promote international education in Vietnam (2017-2020).
- Acting as the key project coordinator for ComO QM (Quality Management for Complex Organisations), a collaboration between four universities: JGU Mainz, UEH, Potsdam University (Germany), and Can Tho University (2014-2018).
Dr. Chau has also worked as a senior consultant on major projects, including:
- Leading the development and implementation of an internal quality assurance system at Tay Bac University in Son La, a remote mountainous area in northwest Vietnam (December 2019 – August 2020).
- Contributing to the ASEAN University Network Quality Assurance Program accreditation at Thai Nguyen University of Agriculture and Forestry (TUAF) in northern Vietnam. This was part of a project to improve university quality in Vietnam’s northern mountainous regions, funded by the Australian government.
Education
Master of Business Administration: International Business
Graduate Diploma in Business Administration
Bachelor of Economics
Bachelor of Arts (English Language)
Quote
Coffee

THUY HIEN LE (Hien)
Team Leader
About Hien
Hien is an experienced professional in education and media technology, with over five years’ expertise in designing high-impact learning solutions for online and adult education. She brings a strategic blend of technical capability and creative thinking to develop innovative, results-oriented training materials. With a strong focus on data-driven analysis and continuous improvement, Hien is committed to delivering equitable and effective learning outcomes aligned with organisational goals.
Education
Bachelor Degree in Business English, HCMC Open University
Quote
“All we have to decide is what to do with the time that is given to us” – J.R.R Tolkien
Coffee
Vietnamese Iced Coffee with Condensed Milk

NGUYEN HOANG DIEP (Diep)
Quality Lead
About Diep
Diep has an educational background in Learning, Education and Technology with a strong interest in e-learning courses development. She has got over 5 year working experiences in corporate training administration and management. She is well-organised, self-motivated and is passionate in exploring various ways to facilitate engaging learning.
Education
Master of Learning, Education and Technology
Quote
Coffee
Honey long black, but I would prefer tea

THANH THU THAO NGO (Kei)
LMS Lead
About Kei
Kei holds a Bachelor of English Language Teacher Education from Saigon University. She used to be a teacher and academic executive. She has dedicated her career to fostering a love for learning and academic excellence. She is passionate about leveraging her experience to contribute to innovative educational initiatives and support learner success.
Education
Bachelor of English Language Teacher Education
Quote
Be a warrior, not a worrier.
Coffee
Latte

TUE PHUONG LUONG (Zoe)
Marketing Coordinator
About Phuong
Phuong Luong (Zoe) has a strong background in Education and English Linguistics, and has worked in diverse international settings. She previously served as the Academic Officer for the International Programme at the Sedbergh Vietnam – Canadian International School System. Her experience also includes working with the U.S. Consulate in Ho Chi Minh City, where she contributed to community activities aimed at fostering positive engagement among young people.
Education
Bachelor of Arts in English Linguistics and Literature
Quote
“You’ve got to be in it to win it” – Tony Robbins
Coffee
Almond Coffee – especially from Okkio Coffee Shop

HOANG YEN NHI BUI (Khloe)
Videography Lead
About Khloe
Driven by a passion for education and technology, Khloe brings a unique blend of expertise and enthusiasm to her roles. With a Bachelor’s degree in Food Technology Engineering, she has spent the past five years as a private English tutor, where she developed a keen understanding of personalised education and student engagement. Her innovative approach allows her to simplify complex concepts and deliver effective learning solutions. Currently, she is expanding her horizons as a Learning Design Assistant, eager to leverage her skills in crafting impactful and engaging educational experiences.
Education
Bachelor of Food Technology Engineering
Quote
“Doing nothing often leads to the very best something” – Winnie the Pooh
Coffee
Vietnamese condensed milk coffee (also known as “ca phe sua”)

TANG VIET THANH THAO (Annie)
Graphic Designer
About Annie
Annie is a graphic designer with a background in Information Technology. With over nine years of experience, Annie specialises in creating digital and print designs for marketing and event projects across industries such as IT, finance, banking, and education. Annie’s approach combines technical expertise with creative problem-solving to craft visually impactful and effective solutions.
Education
Bachelor’s degree in Information Technology from the University of Science, Ho Chi Minh City
Quote
“In every moment, everything begins at the right time.”
Coffee
Just Fruit tea

HOANG TRONG DUNG (Dung)
Web Developer
About Dung
Dung is a results-driven Full-Stack Developer with a strong focus on frontend development. Highly skilled in designing and building responsive, dynamic web applications using modern technologies such as React, Vue.js, PHP, and Node.js. Dung brings a keen eye for intuitive user interfaces and a deep understanding of user experience principles to deliver seamless and engaging digital solutions. Dung is passionate about writing clean, maintainable code and implementing best practices in both frontend and backend development. Comfortable working with cloud platforms (such as AWS, Azure, or Firebase) and integrating with various content management systems (CMS) including WordPress and headless CMS solutions.
Education
Bachelor of Information Technology
Quote
“Nothing is imposible.”
Coffee
Bitter Coffee or Salted Coffee