Crack open the bubbles: We have won two Gold awards at this year’s LearnX Awards, which were announced on Wednesday!

Here is a little bit about the award categories and the projects we submitted:


Best Talent Partnership – Compliance Training: Gold Award won in conjunction with Chisholm Institute

In April 2020, we were engaged on a project by Chisholm Institute, focused on overhauling the organisation’s policies and procedures, as well as redeveloping their Education Quality Framework (EQF).

There was a need within Chisholm for greater clarity around the systems and processes within the organisation, as well as developing a shared understanding of roles and responsibilities for key quality tasks.

Surveying of the Chisholm workforce after the delivery of the revamped EQF showed a high level of buy-in for and understanding of the new Framework, as well as a better sense of feeling informed about quality assurance processes.

Why did this partnership work so well? We believe that when an organisation brings in an external expert to drive a change project, they get the benefit of an ‘outsider’s’ point of view. Using the knowledge and experience of external specialists, teams are less likely to fall into the trap of looking at improvement through the lens of history and old habits.


Best Pandemic Response – Compliance Training: Gold Award

The start of the COVID-19 pandemic last year meant so much uncertainty for educational institutions, with providers feeling the added pressure of needing to remain compliant amidst the quick shift from face-to-face to online learning. 

Within hours of the announcement of lockdowns, we were receiving calls from clients seeking advice on how they could rapidly update their training and assessment strategies (in some cases for thousands of training products!) to reflect the changes in the delivery of training and assessment.

With our experience in RTO compliance and auditing, we were in a good position to assist not only our clients, but to extend our help to the wider RTO community. 

We provided guidance to the sector in collaboration with ASQA on how to maintain compliance throughout the COVID-19 pandemic. We also ran a series of free webinars in collaboration with VELG and the VET Development Centre, that were open to the entire VET sector, focussing on guiding training providers through how to cope with and respond to the changes brought about by the lockdowns, whilst maintaining compliance. 

We then made available a series of tools and resources for RTOs that would help with record-keeping – in particular – a free online TAS (Training and Assessment Strategy) Change Register, that was used by hundreds of training providers across Australia.

The industry responded with really positive feedback and gratitude for saving them time and cutting out a few headaches during a stressful period. 

A huge shout out to the team of incredibly hardworking professionals we are fortunate to have here at Audit Express.